How to track delivery with aliexpress. How to find out the track number of the parcel on "Aliexpress"? Track items and parcels

More and more worldwide purchases are made in online stores. The reason for this is the many advantages of such purchases, but there are also disadvantages. For example, very often buyers of one of the most famous electronic stores ask themselves the question: “How to track goods on Aliexpress?”, More precisely, the parcel that has already been sent. The article will help you figure this out.

How to track goods from China

Goods shipped from China, ordered on Aliexpress, can be tracked at one of the 2 stages of transportation:

The product has already been shipped and is located in China.
The product has already crossed the border and is located in Russia.

How to get more information in both cases? First of all, the customer will receive a letter from the seller to his email address that the goods have been sent. Most often, it is received 2-5 days after placing the order, but the store allows Chinese entrepreneurs to think up to 10 days.

Even if the letter was not received within this period, additional information on how to track the goods on Aliexpress is received by following these steps:

Go to your personal account.
Select the desired order.
Select item "Part indicator".
Copy the number in the tab that opens.

The alphanumeric code copied as a result is the so-called order tracker, it is individual and is attached to a specific package.

How to track the package on the tracker?

After a specific track has been assigned to an order, you can easily figure out how to track goods on Aliexpress by number. By going to the order information tab, where you can see the parcel number, information about the site is also reported, by going to which you can find out where the ordered goods are.

It is important to know that even after receiving a letter stating that the package is on the way, but not finding the track number in the order information, you can be sure that an error has occurred. In this case, be sure to contact the seller. Information about it can be found on the same page as the track. Most conscientious suppliers monitor the movement of the parcel before it passes through customs. On the specified site the status of such a parcel can be easily traced.

There are situations when the seller does not provide any information except the number. How to track the goods on Aliexpress in this case? You can try to check the order status on a single ChinaMail site by entering the track number in the No. field. Another hint for this case: all parcels whose track ends in SG can be tracked on the Singapore Post website.

Location of the parcel in China Post

Information about where the parcel is located in China usually consists of the following: its status is assigned the value “waiting for departure to destination country”. However, as soon as the goods undergo customs clearance, it will be listed as “exported” or you can still see the following meaning: “flew to the destination country”.

On average, 25 days should pass from one status to another, but there are exceptional situations when this period can reach 40-45 days. Now, knowing how to track goods on Aliexpress, and finding out the correspondence of the status to a certain order location, you can be calm for the attractive and long-awaited goods from a well-known online store.

Location of the parcel at the post office of Russia

So, the customs is passed, and the order is located in our country. And now how to track goods on Aliexpress? For this, the Russian Post provides all the information on its official website. All currently existing Internet resources that offer tracking take information from the mail site. However, they are excellent helpers in the case of several packages: you just need to copy the numbers to the service. Russian Post currently offers a more exhausting tracking procedure.

What to do with untracked packages?

There are situations when the goods cannot be traced. Reasons 2:

10 days have not passed since the moment the order was placed.
Unreadable tracker.

If in the first case you only need to wait a bit, then in the second case, how to track where the goods are from Aliexpress? The best solution would be to write to the supplier a message stating that the tracking number is not valid. If further actions on the part of the seller do not follow within 5 days, you can safely open a dispute. Then it will be necessary to provide information whether the package has been received, how much money the buyer wants to return.

A dispute is also opened if the order has no problems with the track number, but it was not delivered. Here it’s not so important to understand how to track goods on Aliexpress. Russian Post is what you need to deal with, it is because of its work that such errors are very common.

In this case, it is also very important to monitor the end of the term for the automatic completion of the transaction between the seller and the buyer, this date is set from the moment the supplier sends the goods. The dispute can be opened only during the time until the deadlines are valid, otherwise the money will be transferred to the seller even for undelivered goods.

Disputed relations between the parties to the transaction must be resolved in a short time - 5 days. Otherwise, the money in the volume requested by the buyer will be returned to him.

To make it much easier for customers to expect a parcel, a special tracking system was invented - you are provided with a track number and you need to specify it on the website of the mail or other service to find out where the goods are currently going. Let's discuss with you the best package tracking services for Aliexpress.

The best parcel tracking services with Aliexpress

Parcel tracking sites with Aliexpressa huge number, but among them there are the best. So, let's discuss what these sites are.

This is one of the best universal trackers. For maximum convenience and use of all the functionality of the site, it is better to register on it. The service is able to work with almost any mail or courier service. You have the opportunity to set notifications by e-mail or SMS, transfer a package with a suspended status to the archive and much more.

This tracking system is international. Every month, over 15 million people are tracking packages here. The platform has become popular thanks to Aliexpressand other overseas stores. You can track up to 40 numbers at a time.

This is another great package tracking service. We even have a whole article devoted to him. You can study it here.

Good site for tracking the location of parcels. You will not see too much advertising on it. It is worth noting that if you have your own website, you can embed the widget of this service on it.

This is the last of the best package tracking services on Aliexpress. It may be inconvenient for someone to handle him, but still he is truly considered one of the best.

In this article we will talk about how to find out the track number of a parcel on the Aliexpress website. There is nothing complicated about it. But first, let's determine what a track number is and why it is needed.

Track number (or track code) - the unique identification number of your package, which is necessary for tracking it during international delivery. Represents an alphanumeric code of the form: CP271249340CN

At the same time, each delivery service has its own characteristic combination of letters and numbers, by which you can determine the type of parcel, its weight, shipping method and much more. Read more about the structure and decoding of the track numbers of Aliexpress parcels in one of the following articles

But the main purpose of the track numbers still remains.

Where can I find the track number of your parcel on Aliexpress?

In order to find out the track order code and subsequently track it, you need to go to your Aliexpress personal account, in the section "My orders"

IMPORTANT!!! The package parcel number appears only after it has been sent by the seller. Therefore, you will only be able to find out the track code of your order and see where it is located only after your package goes on its long (or not so) journey.

Related video:

How to find the track number on Aliexpress

Each seller’s time for sending goods is individual, on average it is 2-5 days. In addition, consider the processing time of the payment.

In general, you need to wait until the inscription “Order has been sent” appears in the “My Orders” section opposite the product you bought and two buttons “Check Tracking” and “Confirm receipt of goods” appear

In order to find out which delivery service our package was sent to and see its track number, we need to click on the button Check Tracking

As a result, you will be taken to the tracking page of your order. Here you can see all the information about your order, open a dispute with the seller and of course find out the track number of your parcel, as well as the name of the transport company that delivers it. It looks like this:

IMPORTANT!!! Information about tracking your order will appear only a couple of days after it is sent. Previously, the track number may simply not be tracked by any of the services, even on the website of the transport company itself. So do not panic ahead of time.

With the site's online mail tracking service, you will always be aware of the location of your parcel with Aliexpress.

Parcels from the Aliexpress trading platform to the Russian Federation are processed according to the same rules as any other mail. When registering a shipment, each parcel from China to Russia is assigned a unique identifier number. These data should come in a notification to the email address you specified, they are reported by the seller after sending the parcel. It must be remembered that the order number in the case of tracking the parcel does not matter, since the parcel can only be tracked using the tracking code of the shipment.

The online package tracking service will help you track the exact location of your mail from the Aliexpress trading platform in a few clicks.

How to track a parcel with Aliexpress?

It’s very easy to find out the current status of a parcel from “Aliexpress”: for this you need to enter a unique parcel tracking number in the tracking line. After specifying the track number, click on the “Track” button and find out the most relevant information about the status and location of your parcel with Aliexpress.

If you need to save data about several parcels with Aliexpress at once, then register in your personal account of our service, monitor several shipments at once and get up-to-date information on each parcel.

How long is the delivery of parcels from Aliexpress?

China Post - As a rule, the parcel arrives within 30 days.
Hong Kong Post (as well as Switzerland, Sweden and Singapore) - to Moscow or St. Petersburg, delivery time is usually up to 20 days. In other cities up to 30 days.
Finland Post - The maximum delivery time is 35 days, but as a rule the parcel arrives in 25 days.
ePacket -Package takes 14-15 days.
EMS - The package arrives within 14 days.
ZesExpress -Post items are delivered up to 45 days.

The type of departure, delivery service, congestion at customs and remoteness from large customs points (Moscow, St. Petersburg, Novosibirsk, Yekaterinburg) affect the delivery time of parcels to Russia with Aliexpress. So in Moscow and St. Petersburg, the average delivery time for a parcel is about two weeks, and for remote cities it can be a month or more.

Shelf life of parcels with Aliexpress

The shelf life of a parcel with Aliexpress depends on the delivery service you choose. For example, in Russian Post offices the parcel is stored for up to 30 days, after which it is sent back to the sender. SDEK company offers free parcel storage for 14 days, after this time payment is provided for this service.

How to track an order with Aliexpress

When we buy any product on Aliexpress website, we ask ourselves: How to track the parcel?

1. In order to track the order with Aliexpress, go to the Ali website.
2. Then enter your login and password in the authorization form. Or, if you are logged in through VKontakte, Facebook, Google, log in through the social network.
3. Go to the My Orders section, select the desired order whose location you want to track, and click the Details button.
4. On the new page, the order details will be displayed. Copy from there Tracking Number (track number or postal identifier) \u200b\u200band paste it into the form above. And press the button

A single tracking service will track your order and provide information about the location of your package.

Now you know where you can quickly, easily and conveniently track parcels with Aliexpress. Yes

Every day, aliexpress users make many purchases. The advance payment on the aliexpress website is one hundred percent, therefore, every buyer needs to be sure of their purchase. It is very convenient to know where the goods you ordered are now located, in which city, how much more remains to wait for it. All this information is important for buyers, not only to be calm about the goods they ordered, but also to ask them to extend the seller’s protection at the time. Or, for example, if the buyer sees that his order is being sent to a different address, he will be able to issue a refusal for the goods he ordered at the time, thereby returning his money back. This happens, very often, if the purchase costs less than ten dollars, it is simply not profitable for the seller to buy a track code, so he gives someone else. On the one hand, there is nothing to worry about, if your purchase arrives earlier, you will receive it. In such cases, good sellers often extend their protection on their own or at your request. But, if something does not suit you, and you simply do not want to take risks, you can easily open a dispute and refuse your order.

For such cases, there is a special international service with which you can track the parcel abroad, for example in China, it actively interacts with the aliexpress website. Also, after the goods you ordered go through customs, it can already be tracked on the postal service, for example, Russian post.

Many site users often ask questions, for example, how does such a service work and how to use it? In order to be sure that the products you ordered arrive on time, you must periodically check its location. About all this, you need to tell in order.

Firstly, where can I find the track code for my package, with which you can find out its location, and how to use it?

It is important to know that it is possible to find out the location of an order made on aliexpress only six days after it is sent by the seller.

First, you should go to the Aliexpress website and go through authorization. Then go to your My Aliexpress account, where in the section “my orders” select the product that you ordered and want to track. Near this product there is an inscription “more details”, here you can see detailed information about your order, as well as find out its status, for example, “awaiting delivery” or “awaiting shipment”. If you saw that the order is in the status of “waiting for delivery” - this means that it has been sent, you need to wait 6 days and then start tracking.

Parcel from China goes more than a month, if it is free shipping. If the delivery is paid, then it comes twice as fast. It is important to periodically monitor it in order to know in which direction it is moving. In order to do this, you need to go to the aliexpress website and go to the “My aliexpress” personal account, then in the “my orders” section next to the product you need, click “details”, and “check tracking”.

After these actions, all information about it will appear near the product, as well as a track code and a link with the address of the mail or courier service through which the seller sent the goods. Be careful, the track code is a code that consists of 13-14 characters, at the beginning it has two or three letters of the Latin alphabet, then 9 digits, and at the end two more letters of the Latin alphabet. When you check, be careful, enter the characters correctly, or better just copy them on the aliexpress website.

Another way to see the desired track number is to check your email. Usually, when the buyer places an order on the aliexpress website, a letter will be sent to the user's email address within three days. It reports the status of the order, a track code, your address and all personal data are also indicated there. If suddenly the letter did not arrive, the track code can be viewed in your account in the usual way.

The aliexpress website also has the necessary information, with it you can find out where your order is located, this information is updated every 5-10 days. But sometimes it happens that a system crash occurs, therefore, it is recommended to check its location yourself on the website of the postal service through which it was sent.

How to track the location of the parcel with the goods

Second, where and how can I find out information about the order and track it?

After you receive the track code, you need to check the location of your order, if it is still abroad, for example, in China, and delivery was indicated free of charge, then you need to track it on these sites: http: //www.17track. net / en

A special site in Russia, where you can also track your order abroad and find out information about all your mailings http://checktrack.ru

When the parcel leaves the borders of China, passes the customs, it will be on the territory of Russia, in this case, it must be tracked using the site "Russian Post": https://www.pochta.ru/tracking. To do this, you need to enter the track code and click track.

If the delivery is paid, you can track it, if it has not yet left the borders of China, using the international site:

http://www.ems.com.cn/english.html Then, when it will be in Russia, it can be tracked on a special site http://www.emspost.ru.

If you used the courier service, you must go to the website of this service and track the location of your order there. All postal information will be there.

If you ordered several packages on the website, then enter in the search box only one track code, since each parcel is assigned its own track code.

How to act when the parcel cannot be tracked?

If suddenly the track code is not readable, that is, it is impossible to track the package, first you need to check whether you entered all the numbers correctly or wait 10 days from the moment your order was sent by the seller, and then try to track its location again. Since sometimes it takes the seller up to 10 days to send an order. If, within 10 days, the parcel is still impossible to track, you should write to the seller and find out in more detail. You must write in English, if you do not speak English, you can use the special online translator on the aliexpress website. Also, if you know Chinese, you can communicate in Chinese. In any case, you need to find out details about the status of your package. Never let everything go by itself if you do not want to lose money. Since sometimes, there are scammers or unscrupulous sellers on the aliexpress website who may not send the package at all or send you a fake track number. In this case, if you do not open a dispute at the time, you simply can lose money. The dispute must be opened until the buyer’s protection ends.

Very often, buyers indicate their address incorrectly or write an erroneous index, this is completely the fault and inattention of the buyer. Therefore, always be very careful. If you entered the address correctly, but made a mistake with the index, there is nothing to worry about, your purchase will come to you anyway, but you only have to wait longer. Since due to the wrong index, it should be delayed until the postal workers themselves indicate the correct index of your city, which is indicated in the address.

Keeping track of the location of the parcel is also necessary so that if it were detained at customs, you could ask the seller to extend the protection period of the buyer or refuse it altogether, and return your money back through an open dispute.

In any case, if there are any problems with the order or forwarding, it is better to immediately refuse it and open a dispute until it crosses the customs border, in which case, you can return your money safe and sound. In this case, you do not need to indicate any photo or video evidence, you must specify the number of your track code. After some time, the site administration will refund your money.