When connected to open Wi-Fi, the Internet does not work, or why it fails to connect to a free (unprotected) Wi-Fi network. Authentication error when connected to WiFi: How to fix the problem? WiFi Android authentication error: what to do

Even who uses the services on the Internet is a known situation when it requires registration or authorization procedures to access the site services. Typical examples - banks and payment systems. Authorization of WiFi users is related to the prohibition of anonymous login through public access points. The new procedure for using Wi-Fi Networks is set forth in the Resolutions of the Government of the Russian Federation No. 758 of 07/31/2014 and No. 801 of August 12, 2014.

Legislative requirements for WiFi networks

In case of non-compliance with the legislative standards on the work of Wi-Fi, the network operator threatens sanctions up to the deprivation of a license for the right to provide these services. The main requirements for Wi-Fi common use, in addition to the ban of anonymous access to the network, collect and storage within six months of user information.

Access to the public Internet opens the identification and authorization of Wi-Fi users, which are essentially identical procedures. They confirm the identities of customers and guests of the institutions. The difference between them is that the identification is performed at the first entry into the network, and authorization is required in subsequent cases.

Our offers on Wi-Fi Networks

The network of wireless Internet access network from scratch consists of the following steps:

  • - definition of network architecture with the number and placement of access points, coating and other parameters;
  • - selection and installation of equipment on a developed plan, including techniques for storing data on network users;
  • - Providing software for managing the work of the system, including the execution of identification and authorization procedures.

If necessary, we will provide services for organizing Wi-Fi access to already working networks.

  • - the client selects the necessary Wi-Fi network in the settings of his mobile device, thereby issuing a request for entrance to it;
  • - The user then makes a login and password to the electronic form when you first enter this network;
  • - After departing the form, your number will come to confirm the access rights to the network.

To estimate design options and system settings, you can see examples of our work. We guarantee a reliable and stable work of the Wi-Fi network.

The advantages of our services

To organize wireless Internet access, our company uses the most modern equipment from leading global manufacturers. It provides a high degree of security and sufficient bandwidth of communication channels, as well as stable Internet operation. We guarantee the minimum deadlines for the execution of orders and provide a complete service package.

How to become our partner

JSC Rusyzvyazintegration provides services to customers from Moscow, St. Petersburg, Moscow and the Leningrad Region. To become our partner, call, write to email or fill in the connection request. Everything else is our business. We will definitely find a common language with the customer.

Government Decisions No. 758 and No. 801, as well as Federal Law No. 97 oblige organizers of Internet access authorize users of their Wi-Fi network by phone number. It is necessary to prevent anonymous access to the network of fraudsters and intruders. Therefore, in cafes, restaurants, bars, clubs and other public institutions with free Wi-Fi for guests should be authorization.

What is wi-fi authorization

When connected to Wi-Fi, users enter the authorization page, where they need to enter their phone number. The system remembers the "MAC address of the device - phone number" and releases the device on the Internet. Any device: phone, laptop, tablet or computer your own unique MAC address. To one number of the phone, you can encourage several devices. Access to the Internet will be each of them after authorization. Thus, the user and its devices are identified, and the data about them is stored in our system of 12 months according to the law.

How is Wi-Fi identification occurs

Now every cafe, as well as a large shopping center has a Wi-Fi network. But, in recent years, keep open wireless access networks is prohibited at once with two laws. Therefore, all owners of such establishments are interested in Wi-Fi with authorization. This will allow and attract customers, and not disrupt a relationship with law enforcement officers.

What is Wi-Fi with authorization

This is a closed wireless network. Access to it is carried out by password or disposable code, which is generated by the system. Applied, such a system may in the following cases:

  • Public places;
  • Corporate wireless networks;
  • Home network.

The reasons for the use of this solution may be different. But the task is solved by the same measures.

How made authorization is done

There are several different ways to identify the user. The easiest option is used at home and when organizing a local wireless network organization. Password, who know only family members, or employees.

Using a password is not suitable for public spaces. Here authorization is impossible to authorize by entering the password. There are several methods for providing access to visitors:

  • Disposable code.
  • The use of each of these methods has its own characteristics.

Authorization by SMS is the most convenient way. In this case, the staff of the establishment does not apply to Wi-Fi. User when trying to connect to sees a page with a proposal to get SMS with the code to your number. The disadvantage of such a service is its value. Depending on the operator, the price may vary from 1000 to 2000 rubles per month.

Another option how to organize HotSpot is to connect special equipment that generates a unique code. Often this method is called access by passport. Usually access is prohibited by minors. There is no monthly fee for such a service. But it will have to buy additional equipment. Created additional load on personnel.

Device

It is not difficult to organize hotspot. First we are determined with the provider. Based on its requirements, buy equipment. Some operators offer everything you need. It makes sense to think about this option. Also, definitely decide how users authorize will be made. If you do not pay attention to this question, you can get a weighty fine.

I, always a little surprised by such issues in which they wrote that when connected to an open (unprotected) Wi-Fi network, the Internet does not work. Or the phone, laptop, tablet and other devices, generally refuse to connect to open Wi-Fi. They asked to advise something that could be done to solve this problem.

And today, I saw on our forum, a message in which it is written that the phone catches unparalleled Wi-Fi, without problems with it connects, but the Internet does not work. Then I analyzed a little comments on the site, and I realized that the question is very popular, and articles, on this issue, I have not yet written. I will now correct the situation 🙂.

Now, we will deal with why there are problems with connecting to a stranger, albeit open wireless networks. We will try to figure out whether it is possible to do something with it, and if it is possible that.

Immediately I want to write that we will look at the problems with connecting and working the Internet connection, through other people's own, wireless networks that are not password protected, and with which you can establish a connection.

All problems that occur when connecting to your own networks is a separate story. Just the ways to solve that or other error will be greater, since you have access to the settings of the router itself.

As it would not sound sad, but if your smartphone, tablet, laptop, etc., does not want to connect to open Wi-Fi, or the Internet does not work after the connection, it is likely to somehow correct this situation, not It turns out. Somewhere in 90% of cases, you will have to measure it. Somehow sad wrote 🙂.

Why? Yes, because we do not know what is there for the point of access, whose she is, and most importantly, we do not have access to the settings of this router, because it is not ours, and a neighbor, some store, cafe and etc. This is what I think it is clear and logical.

Here, take for the example the question of which I wrote at the beginning of the article:

He was left on our forum, in this thread :.

The question is good, but, as you think, can something be essentially answered this question? I also think that there is no. Maybe there is simply no Internet paid. There is a connection, and the Internet does not work. Standard situation. Maybe there is some kind of blocking included, or the phone did not like the channel on which it works.

I would allocate two main problems. On them, we divide the article. So it will be easier, and clearer.

Could not connect to the open Wi-Fi network

This is probably the most popular question. On laptops (and stationary computers)This may be a mistake "", or something else.

On mobile devices (phones, tablets), it may be ... " (By the way, with laptops there can also be this problem "Identification ...")"" There may be other errors.

If it fails to connect, then you need to think, and why this network is not protected. Yes, there are people who just forget to do it, or they do not need it. They just allow everyone to use their internet (This is in the case of home access points). But, I am sure that in most cases there is no password because the filtering on Mac addresses is enabled (read). Which protects even better than the password.

What can you try to do?

As a rule, when connected to unprotected networks, the signal level is not very good. See that the level of the network was at least two divisions. Otherwise, connection problems may occur precisely because of a weak signal.

If you connect a laptop (Normal computer with adapter), Make sure that in the properties of the wireless adapter, in the IPv4 protocol, it was installed automatically. Like this:

I showed on the example of Windows 7. In Windows 8, everything will be the same.

If, the problem is observed on mobile devices that work on Android OS, or iOS (iPhone, iPad), then I do not even know what to advise. Except to monitor the signal level. Any special settings that would interfere with the connection, there seems to be no.

When connected to unprotected Wi-Fi, the Internet does not work

Well, the second problem when everything connects, but the Internet does not work.

On the laptop, there will be a "without Internet access" and a yellow triangle near the network status (B), and the Internet will not work on mobile devices, and the Wi-Fi icon will most likely be gray, instead of blue (Depends on OS, firmware version, etc.).

How to correct the problem?

If the problem is on the computer, then check the IP settings, as I showed on the screenshot above. Disconnect antiviruses and firewalls, they can block access to the Internet.

If the problem is on a mobile device, then check whether manual proxy settings are not included. How to do it, I wrote in the article (After the title "Check, whether the proxy server is disabled").

In other cases, the problem is most likely on the side of the router itself. Or, your device cannot work with the parameters that are specified in the router settings.

Afterword

As I have already written above, if the phone does not connect to the network, then you can hardly do something. If it is connected, but there is no access to the Internet, then in the same way. The network is not ours, which we do not know with her, can not change the settings. Almost in all the problems that occur with Wi-Fi, the access points themselves are to blame. And if you try to correct something, then you need to change the settings in them. Provided that your device is normally working with other networks.

If you have something to add on this issue, then you can do it in the comments below. There, you can leave your questions.

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