Courier service pickpoint. PickPoint Post Office and Pickup Network, Russia - “Fast and Safe Delivery

When buying goods in online stores, the easiest way is to use a contactless delivery method - pickpoint. If your cargo is not of high value and is not fragile, since it will be difficult to dispute the safety of the parcel on a pedestal, nevertheless, returning the goods using pickpoint is possible, but the seller has to decide on the refund. To receive the package on a pedestal, follow the algorithm below.

  What you need to order a pickpoint package

When paying and purchasing goods in the online store, select the delivery method “Postamat”. It should be noted that the pickpoint and the pickpoint are two different ways of receiving. In the first case, you come to a special point where you present your passport and the code of your parcel, after which the controller gives you the goods. Postamat works a little differently, there is no controller in it and you do not contact people, it is a fully automated process.

If the online store does not have the required delivery point, then contact the manager of this site directly, it is possible if you are a regular customer, the supplier will think about introducing this method, since registration in it takes very little time.

  How to pick up a parcel on Pickpoint

After passing the procedure for ordering goods, a notification will be sent to your email or mobile phone with the address of receipt, as well as a special code. Do not lose this code - this is very important. Write it on a separate sheet and keep until the date of receipt of the parcel.

As soon as the parcel arrives on the pedestal, you will again receive a message that the goods are ready to receive, as well as the shelf life of the parcel. Do not miss the date, because after the specified number your parcel is removed from the postamata. Take the code with you and go to the specified address in the message.

In the postamata window, select “Receipt of parcel” in the menu, after which you need to enter a special code received earlier. If your product has not been paid in the online store, then choose the payment method yourself: cash or bank card. Remember to get a check for payment. After that, your storage cell will open near the postamata. Take the package and do not forget to close the cell door.

Be careful, the postamat does not give change. Therefore, you need to have an equal amount of payment or get change on your mobile phone number. If you select this item, specify your carrier and enter the cell number. Postamat will issue a check to confirm the operation. The second option: get change at the Pickpoint office. If you selected this item, then take the printed receipt on the pedestal and come to the nearest Pickpoint pick-up point, the cashier will ask for your code, passport and issue the change.

  How to return an item using Pickpoint

If something is wrong with the product, then you can return it also in the Pickpoint machine. Click on the “Returns” menu. Check in advance in your store if this procedure is possible, since not all catalogs and online stores support it. From the moment of purchase, no more than seven days must pass if the goods are purchased in the online store and no more than fourteen days if in the catalog. For the return procedure, indicate the unique code by which you received this package.

Be sure to pick up the check to confirm the return. Put the goods in the opened cell and do not forget to close the door tightly.

If you forgot your unique code or lost it, then call 8 800 700 79 09 and tell us about your problem. After reporting personal information to the operator, you will again be sent a code to the specified number or email address.

Most recently, using PickPoint delivery service, I received my order from the Pudra online store, and now I want to talk about it. The site was offered 3 delivery methods: by courier, Russian Post and PickPoint. Courier delivery does not suit me, because I do not have too much time to sit at home and wait for the parcel to be delivered, and it would take more than 20 days to wait for the order via mail. About PickPoint at that time I did not know anything, but judging by the description on the site, this option was completely suitable for me: the delivery time takes only 4-6 days, and one of the postams in my city is in a convenient place for me.

The order went to me on Monday (the location can be tracked on the website) and on Friday, exactly on the appointed day, was delivered to the post office. The delivery service notified me of this:

The next day I went to pick up the order. It is very convenient that the service’s website ([link]) contains not only the addresses of the postamata, but also information such as working hours, payment methods, the location of the postamat in the shopping center itself and even which transport you can get to. Thanks to this, it was not difficult to find him, and the appearance of the postama cannot be called inconspicuous.

Perhaps the biggest merit of receiving an order on a pedestal is the lack of queues, and the process itself takes 5 minutes on its strength.

I'll show you step by step how to get my order on the PickPoint postal.

1. The main page of the postamate.

Click on "Receiving / sending orders."

2. Select "Get Order."

3. Enter the code indicated in the received message.

4. The order amount and its sender appear. We choose a payment method, in my case it is cash payment.

5. Postamat does not give change, so you need to choose where the balance will be credited. I choose to replenish the balance of the phone.

6. We make notes one by one. It is advisable that they are not wrinkled, otherwise the postamate may not accept them. After the required amount has been paid, “forward” appears on the site of the “partial payment” button. Push.

7. Check the phone number to which the change will be credited. Initially, the number to which the message was sent is displayed, but you can enter any other.

8. A confirmation of payment for the order appears, a check comes out. Push forward.

9. A notification appears about crediting the balance to your mobile phone and another check.

10. The next step for mnogo cardholders. ru. For those who, like me, do not have one, the forward button.

What is PickPoint?

Shopping on the Internet is becoming increasingly popular in the CIS countries. Almost all young mothers can not imagine their life without buying diapers and toys online. The same situation in the market of electronics, household appliances and books. Different stores solve the problem of delivery to other cities in different ways: they use mail, courier services, and pick-up systems.

  Fast and convenient delivery throughout the country

A special approach to the delivery of goods was offered by Pickpoint. Already at the first stage, Pickpoint is not just an alternative delivery method, but a full competitor to familiar services. Major Pickpoint delivery services include Pickberries, Lamoda, Butik.ru, Avon, Oriflamé, and their number is growing every day. The main goal of the company is to make the delivery option with Pickpoint available when buying in any CIS store. When placing an order on the Internet, choose Pickpoint - this will greatly reduce the hassle of buying.

  PickPoint Pickup Points in Russia

After completing the order, the buyer receives a tracking number, thanks to him you can track the status of your package during his entire journey. Use for this a simple and convenient mobile application, it allows you to perform this operation very quickly and at any time. The Pickpoint tracking function means that no packages will be lost, and the customer will be able to control the order and manage delivery.

  How to use PickPoint postamata?

You can receive your parcel at the nearest pick-up point within 3 days from the moment of arrival. Back in 2013, the number of Pickpoint points of delivery totaled 350 points in Russia. At the beginning of 2014, you can receive a parcel at Pickpoint in any city in one of 705 points. This figure is growing every day, and today the company focuses on the development of a more dense network of points of presence within the cities served. The location of the postomats is extremely convenient - for the arrangement of Pickpoint points, the central parts of cities and the most important shopping centers are used.

Postamat is a Pickpoint delivery terminal located in the shopping centers of your city. At the time of ordering, select the item closest to you. When the parcel arrives at its destination, you will receive an SMS with all the details: the password from your cell, the storage period and the amount payable for the ordered goods. On the spot, you will be greeted by a simple and convenient machine with a touchscreen and a money receiver. Pickpoint is not only a delivery system, but also the ability to pay for your purchase with cash or a credit card. A.

  Pickpoint cell sizes.

The sizes of the Pickpoint postamata cells can be selected from 15 x 36 x 60 cm, 20 x 36 x 60 cm and 25 x 36 x 60 cm. That is, no matter what size your parcel is, there is a suitable compartment for it.

Pickpoint delivery service is the most advanced development and technology in the world of online commerce.

Post office (postal machine), or post office - what is it? This is the name of automated terminals for the delivery of parcels and goods that are bought in catalogs or online stores. It is equipped with built-in cells of different sizes in which orders are stored, a touch screen in order to control the process of receiving orders, and a console panel. Also, the post office is equipped with a special bill acceptor and a slot for paying for purchases with a plastic card. Pickpoints and pick-up points are located in large retail chains, malls, or any other high-traffic area.

Latest shipping method

Automated terminals began to be used in Russia at the end of 2010. Systems that simplify the delivery of shipped orders are new not only in our country, but throughout the world. They appeared about ten years ago. A high-tech delivery solution with the help of terminal stations for sending and delivering parcels of small dimensions, that is, a postamate (what this is known in many countries of Western Europe). The concept of automated systems came to Russia four years ago.

What is a postamate?

What is it and how does this control terminal differ from a regular payment terminal? The machine in this case is combined with a cabinet with lockable cells of different sizes. Systems can be installed both indoors and outdoors. They are mainly intended for the issuance of goods and shipments with the possibility of payment. Some devices are additionally equipped with the function of receiving parcels with the possibility of payment and clearance.

Implementation of these systems is carried out by logistics companies (postal operators of some countries signpost.com, packstation.de), deliveries (bybox.com, smartpost.ee), etc. Thanks to their use, it is possible to minimize at the stage of receiving the parcel at the offices of delivery divisions . In addition, an almost round-the-clock mode of operation is provided.

How does postamata work?

Extradition systems work in this way: representatives of the owner of automated terminals load cells with goods and parcels at certain intervals and notify the recipient of this. For these purposes, they use e-mail, SMS messages and other communication channels.

When ordering goods, the buyer selects the most convenient pedestals and pickpoint delivery points from the list provided. In order to pick up the goods, the recipient must enter a code that will be sent to him along with a message about the arrival of the order. Then the cell will open in the postamat, in which the order will be located. In addition to entering the details, the fact of receipt is necessarily confirmed in various ways: by video or photo fixing, by receiving a digital signature or a sample of the recipient's signature. Now you know how to get an order on a pedestal.

The sender learns about the issuance of the order and receipt of funds through the owner of the automated system. If the goods do not suit the recipient, then a return function is provided in the terminal. If he previously connected the corresponding service, then he can immediately return the goods or shipment to the device.

Why postamate?

A terminal for issuing goods or a postamat (what we have already figured out) is a rather unusual name. In modern Russian, there are many variations of the name of the terminal: post office, postomat, post office and post office. This is due to the fact that a small number of people use this terminology. A more suitable option for defining this system would be the term "post office", since it more closely matches the requirements of the Russian language. In addition, the term has the Latin root post and the addition of mat - this is the way the network of these ATMs is designated by Western European postal operators.

Benefits of Using Postamate

So, postamate - what is it and what is the advantage of using this service for the issuance of parcels? First of all, pay attention to the speed of delivery: placing an order on the site, you will receive a package within three days at any time convenient for you. In this case, you select the address of the postamate yourself from the list offered to you. You will receive and pay for the goods in one place, which is also very convenient. The duration of the receipt process will take no more than one minute. Confidentiality of the received order to the customer is guaranteed. If the recipient cannot pick up the parcel in person, then a person authorized by him can do this. To do this, you just need to tell him the address of the postamat and the parcel code.

Please note that the automated transfer terminal does not issue, but at the same time, Pickpoint provides the ability to deposit excess funds to the account of the mobile phone you specified. You can also get change in the office of the company owner of the terminals. Choose the option “Getting change at the office” and come to the specified address with the receipt. Upon presentation of your passport, the cashier will give you change in cash. Agree, a fairly convenient innovation is the postamate. How to use the system, to understand is also not difficult.

The prevalence of terminals in Russia

Today in Russia there are more than two hundred automated terminals for issuing items in more than sixty cities of the country. And every year the network of postamats or post-postmates is steadily increasing. Automated stations are produced by various companies: QIWI Post, Logibox, Pick Point and others. For their installation, they select the places of concentration of the maximum human flow, which is very convenient for users due to the possibility of choosing the terminal closest to the house. In addition, such automated terminals are installed in large shopping and business centers, train stations, or simply on the central streets of the city. The list of addresses of automatic stations can be viewed during the application process or on the websites of companies involved in their production, installation and maintenance.