Iota network problems today. Main Causes of Signal Loss

Occurs all the time and with many users. Recently, some consumers complain that Yota does not work for them. Why is this happening? What to do in this situation? And in general, what is this new Internet provider with the strange name Yota? All this will be discussed right now.

Activity

Before you think about why Yota does not work, you should get acquainted with this provider. It appeared on the Russian market not so long ago, but already now attracts the attention of many consumers.

What does this company do? It provides wireless Internet to computers and telephones throughout Russia. As you can see, nothing special. True, it is Yota that assures that it is able to give its customers a 4G connection. It's no secret that it is considered the fastest and highest quality. Probably, it is for this reason that buyers willingly sweep Yota products off store shelves, but soon become disillusioned with the connection. After all, Yota often has modems. Let's try to understand why this happens.

Network failure

Perhaps there was a banal network failure. Such cases are regularly encountered in almost all Internet providers and mobile operators. Yes, it is unpleasant, but no one is immune from this.

If there is a suspicion that the Yota modem is not working precisely because of some kind of system failure, then it is better to call the support service and find out what happened. All incidents on the line will be reported to you. What to do next? Just wait. After some time, the source of the failure will be eliminated and the connection will be restored.

Bad weather

Also, if you notice that Yota is not working for you, look out the window and find out the weather forecast. In bad weather conditions, as a rule, many providers suffer damage to transmission lines. As a result, network subscribers lose their Internet connection.

In this case, nothing can be done either. It is enough to be patient and wait out the bad weather. As soon as the weather improves, the Internet will return. By the way, it will not be superfluous to call the provider and find out about the events taking place at the station. So they will definitely let you know what's the matter, is it your fault that you will have to fix it yourself, or do you just need to wait for the connection to be restored? In principle, there are no more obvious reasons why the Yota modem does not work. Let's try to figure out what else can happen to the network and how to deal with it.

Payment

Often, users say that Yota is not working (Internet on the phone), and the equipment is in good condition, there is no bad weather, there are no accidents or line failures either. What could have happened?

For example, you have not paid for network access services, and your phone is blocked. These are very common cases and not only with Iota. Pay for services, as well as top up your mobile balance. Then try to connect again. If the Internet refuses to work only on a computer, it is enough to pay the bills.

Still having problems with Yota mobile internet? Please note that a negative balance on a mobile phone also does not allow you to go online, even with paid services. Therefore, it is recommended to replenish the balance of the SIM card to a positive one. And all problems will disappear by themselves.

No signal

Among other things, if you are wondering why Yota is not working, you should check the signal level. It may happen that it simply does not exist, or it is very weak, which interferes with comfortable and fast work on a mobile phone or computer.

Keep in mind that Yota is a new operator and it doesn't have a very well developed station system yet. Near them, of course, the Internet will be, but in remote points it will either disappear altogether, or it will work very slowly.

In addition, do not be surprised that the Yota signal disappears in some forest or basement. This kind of phenomenon can be observed in almost all providers and mobile operators. Resume trying to connect to the network when you get to a suitable place to do this. Everything is fine? Great, you can use the services of a provider. Still found any failures and malfunctions? Then let's deal with the problem further.

Equipment breakdown

Have you noticed that Yota is not working? No internet connection? It is worth checking the integrity of the equipment for connection, as well as making sure that all the wires are in good condition. Quite often, it is this kind of problem that causes the absence of the Internet.

In principle, no one is insured against equipment breakdown either, it is advisable to take it for repair at the first suspicion. The service center will quickly help clarify the situation. break, as practice shows, almost at every opportunity. It is enough not to follow the rules for operating the equipment at least a little, and it will fail.

Drivers for Yota

Internet does not work? Occasionally, outdated drivers on the computer can be the cause. Probably, it is not even worth saying what to do in this case. All that is required from the user is to download the drivers and install them, preferably the latest versions. And don't forget about

Also, reinstall the Yota program on your computer. After all, it also searches for and loads the necessary drivers during installation. Thus, they will be updated. Now you can restart your computer and then look at the result. According to many subscribers, it is this step that helps to eliminate most of the problems associated with the Internet. As you can see, there is nothing complicated and supernatural. It is quite a common process that every user will face sooner or later.

Viruses

Even after all the steps taken, Yota does not work? As practice shows, very often in this case the user is prevented from connecting to the Internet by the most common viruses.

What to do in this case? Perhaps there are several solutions. You can take the computer and Yota router for repair. Specialists will help to diagnose the equipment, and also, most likely, indicate the cause of the incident. For a moderate fee, they will fix everything, but this is not the best way out.

Therefore, users prefer the second option. We are talking about self- "treatment" of the operating system. To do this, you need to scan your computer with an antivirus, cure. What is not amenable to the process, simply delete. Next, clean the registry (manually or CCleaner will come to the rescue), restart your computer. It is also recommended to reinstall the program with drivers from Yota. That's it, try connecting again. Now there should be no problems with the Internet.

General impressions

So we figured out why Yota does not work. True, despite all the reasons listed, subscribers say that the main point that should be taken into account is the unscrupulous work of the Internet provider. In other words, the initially provided connection is far from the best quality, so you have to constantly encounter problems connecting to the network.

There is only one way to avoid all this - do not connect to Yota. Then you don’t have to think for what reasons the Internet from this provider regularly disappears. However, the final decision remains with each user. Maybe very soon Yota will improve the quality, provide new transmission lines, and all problems will disappear.

ATTENTION! From 10:00 21.02. Until now, there have been failures in the operation of the Iota Internet. Any attempt to access the network ends with a message asking you to contact the contact center. Representatives of the company do not give an official statement. As soon as there is any information about the timing of the restoration of work, we will definitely inform you!

Sometimes mobile communications or Internet Yota (Iota) do not work - today the operator cannot boast of flawless work. However, the subscriber can cope with some of the problems on his own, if he approaches the problem in a balanced way.

Why Yota does not work: communication problems

If the subscriber is in the operator's coverage area, communication difficulties occur, although infrequently, an ordinary user can try to influence this:

• It is worth studying the coverage map in the region of stay. Sometimes coverage within the same city is fragmented, communication may not work well when leaving the countryside or to sparsely populated areas. In such situations, it is better to take care of an additional type of communication.
• Zero balance - this problem is easily fixable, after replenishing the account, the connection will start working again.
• Poor quality phone. Unfortunately, today there are a lot of low-grade devices on the market at a bargain price, on such devices interruptions in work occur constantly, regardless of the operator.

Internet not working today

Today, subscribers are increasingly asking why Iota began to work poorly, as a rule, dissatisfaction is caused by the quality of the Internet. There are many reasons for low data transfer speeds, uneven operation, or no Internet at all.

Reasons that the subscriber cannot influence:

• Lack of Internet coverage (base station) at the place of stay.
• Breakdown at the base station.
• Engineering works.
• Network congestion (too many subscribers using the same station at the same time).
• Weather and natural phenomena. Snowfall, thunderstorms and solar activity affect the radio signal.

Situations in which the subscriber can turn on the Internet or increase the speed:

• Settings failure. This happens often, especially with smartphones. The recommendations in this case are simple: you should try to turn off and then turn on the data transfer. If it doesn’t help, then the subscriber should go to the network settings and fill out the window with the access point.

• Software problems on PC. These may be outdated drivers, reinstalled OS or viruses. If the user is poorly versed in network and system settings, it is better to contact support consultants.

• Weak signal. This is the most common problem, and today it does not have a universal solution. The first tip is to try moving the device (smartphone, tablet or modem) indoors and look for a signal. An external antenna, which you can purchase or make yourself, can help.

What to do if the Internet or communication does not work today

• The first step is universal for all kinds of problems - you need to restart the device (phone, computer or tablet), and for modems and routers - also check the wires and connections.
• If the problem remains, it is best to contact the support service, they are available via chat, social networks, you can call 8 800 550 00 07 or write an SMS to 0999. describe your problem in detail. The consultant will tell you how and what is best to do in this situation.

• If it is not possible to contact the support service, you must independently determine the cause of the problems and take appropriate actions, if possible.

Yota communication problems remain today, in November 2017, the operator experienced a massive communication failure, but more often the problems are of an individual nature. In many ways, it depends on the region, and the subscriber rarely has the opportunity to fix something.

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Related questions

Rustam Yusupov 30.10.2018 12:54

For several days, unstable Internet in Omsk. In particular, the area of ​​Krasny way 20 and the area of ​​the Cossack market on Zhukov. It is simply impossible to work, the speed regularly drops to zero. Is it for a long time?

Budashka 26.10.2018 17:35

Good day. It's such a thing, I can't get through to the iota subscriber (located in Irkutsk) even from different numbers - the call is immediately dropped and it turns out that there was supposedly a network failure. Everything seems to be fine: there is a connection, the balance is positive, but still it does not work out. With what it can be connected?

Olga 20.10.2018 08:43

Why is my internet not working now? I'm just sitting watching a movie, and a pause ... again, again, no way. I don’t understand, in the application for android it says that the package is blocked. what could be the problem???

Irina 07/08/2018 04:32

Hello, since yesterday (07,06,18) the iota connection in the Khabarovsk Territory has not been working, at all. Tell me what happened and when to get better?

Yota does not work and we often have to understand this problem and look for the reasons for the failure. The signal disappeared, the bill was not paid - the money ran out, network failure, weather influence, modem failure - smartphone - router - base station or lack of software drivers. In this article, we will try to identify all known options for Yota to fail to fully function and work in a given mode.

Sim card not working

The first step in determining and searching for the causes of a failure in the mode of operation of the SIM card of our cellular operator is a mandatory check for the ability to actively work on the network.

No network

In order to identify this reason, it is enough to determine the presence of the Yota signal on your device. On a mobile device, be it a modem, tablet or router, you just need to look at the top of the screen and identify the signal level of the receiving antenna. Another option is to launch a proprietary application where all the necessary signal parameters are indicated and displayed in more detail.

Decision

Move the device to acceptable signal parameters of the operator's base station.

Yota account ran out of money

This is a fairly common and easy to fix Internet connection failure problem. Many mobile Internet subscribers often inattentively monitor their account balance and forget to pay for traffic for the next month on time.

Decision

To enable Yota mobile Internet, you need to pay the amount according to the previously selected tariff plan. You can easily do this using a program or a proprietary application for mobile devices. After launching the application, you need to enter the bank card number and the amount. Traffic for using payment via a mobile Internet provider is not taken into account.

Broken and not working

Here, the main reasons for a malfunction can be both the output of the subscriber device (smartphone, modem, router) and malfunctions due to the fault of the provider (technical work or an accident at the base station or network).

Decision

Repair or replace damaged subscriber devices, wait for repairs or change (if possible) the base station. Here we strongly recommend contacting the Yota support chat.

Rain, snow, wind, thunderstorm and no signal

If Yota does not work due to weather conditions, you should be fully aware that the features of wireless connections and data transfer have their big pluses but also some minuses. This is the failure that you will have to sacrifice your convenience.

Decision

It will not be possible to completely get rid of the problem of the influence of weather factors on the continuity of the Yota signal. There are some steps that will help you use a good Internet signal in bad weather and we will try to describe them.

A very useful step in a situation where bad weather affects the signal is to install an additional antenna and signal amplifiers from (to) the base station.

Attention is important

When using an outdoor antenna installation, use all precautions and protections. Trust the installation to specialists and control the mounted lightning protection for your Yota outdoor antenna.

Smartphone, router, tablet or PC rebooted (updated) and Yota does not work

When the subscriber device performed an update (installation) of software that probably caused some drivers to fail.

Solution #1

You should check for the presence and, if necessary, reinstall the necessary software to work with the Yota modem or SIM card.

Solution #2

If the network does not work after reinstallation, as an option, some programs may conflict with the drivers of our telecom operator. Consistently try to uninstall previously installed programs until the mobile data network is restored.

The next reason that can be easily solved can be the banal obsolescence of the Yota firmware or drivers.

Decision #3

Check the new drivers for your device on the Yota official website or on our page. Install the latest drivers and easily continue to enjoy all the delights of wireless Internet using our website resource.

Being one of the leading telecommunications companies, Yota strives to be among the leaders in promoting 4G LTE Internet in Russia by providing mobile services. Already now, its subscribers are several million Russians, which is explained by the availability of flexible tariff plans combined with high-speed Internet.

It’s just that not everyone succeeds in working stably at 4G speeds due to spontaneously arising problems with wireless communication. And they can appear for various reasons. Therefore, we suggest that you familiarize yourself with the most common reasons that answer the question: “Why does Yota Internet not work?”

Network failure

Failures during connection and during operation may occur due to:

• weak signal;
• excessive load on Iota;
• problems with the device or SIM card.

Fortunately, the above remarks are easily detected experimentally: by checking for performance in the next block or on another device.

People living in densely populated residential areas often complain about network failures, not understanding why the Internet does not work and blame the provider for this reason. In fact, the problem lies in the oversaturation of the surrounding space with radio waves that come, for example, from Wi-Fi routers of neighbors. As an output, you can get more powerful equipment or purchase a special signal amplifier.

If Iota does not work due to failures, then the Internet settings in the device itself may have been deleted. You can order the current settings for accessing the Yota Internet network through your personal account or the technical support of a mobile operator.

Bad weather

The weather can affect the transmission of the radio signal in different ways. For example, clouds and clouds in dry weather improve the quality of data transmission over the air, thereby increasing the stability of wireless communications and the Internet. In this case, the clouds act as a passive repeater, reflecting and propagating the signal from the transmitter over a greater distance. Conversely, thunderstorms and snowfall worsen communication, preventing the free passage of the radio signal.

Payment problem

Yota is a prepaid provider. This means that at the end of the billing period (30 days) and there is not enough money on the account to extend it, access to the Internet is terminated. The countdown of the new period will automatically start from the moment the account is replenished in the amount provided for by the starter package.

The limitation or absence of wireless Internet may be caused by exceeding the limit specified in the tariff plan. To resume work, you will have to remember the terms of your tariff and pay for additional megabytes.

No signal

No matter how hard cellular companies try to provide stable coverage, there are still enough gaps on the map of the Russian Federation in which wireless Internet does not work. Nevertheless, Yota is rapidly developing its 4G network, installing the latest equipment not only in large cities, but also in the periphery. To help subscribers on the official page of Iota, a coverage map is provided, where zones with a stable level of 2G, 3G, 4G are marked.

When using a Yota modem (Wi-Fi router) for a computer, the cause of an unstable, intermittent signal may be an unsuccessful placement of equipment. First of all, this is the problem of panel-type high-rise buildings with load-bearing reinforced partitions, which perfectly dampen any radio signal. To ensure uniform coverage in all rooms, it is best to mount the router in the corridor, ensuring that the signal passes to all rooms through the doorways.

Poor quality network equipment

The speed of receiving and transmitting a signal largely depends on the quality of the transmitting equipment, and therefore on its model and price. The user must understand that a $50 router built to the new standards will perform better than a $20 router made 7 years ago. Providers, as a rule, have different models of network equipment in their arsenal and offer customers budget options for discounts and promotions.

It is not surprising that some cheap devices cease to function normally in the first year of operation. For example, low voltage from the power supply leads to frequent failures in the router. Without knowing this reason, you can complain for a long time about the low speed due to anything, without suspecting a breakdown in the power supply.

Problem with settings

In addition to technical troubles, the reasons why the Internet from Yota may not work may be of a software nature:

1. The data transfer service is disabled on the tablet (smartphone). To activate it, the easiest way is to call Iota support.
2. Failures in the Wi-Fi access point, or rather in the proxy server settings. You should check and deactivate the proxy server in your smartphone.
3. Change your Wi-Fi password. You need to delete the current connection and then create a new one.
4. After a temporary loss of connection, the gadget could not automatically register on the network. You should reboot the device or manually set the search for available networks, followed by registration in Yota.
5. Faults in the USB modem. In this case, you need to update the driver.

Smartphone problem

In order to save money, our compatriots order “gray” smartphones from China, which they then independently flash for their preferred operating system. But few people think about the operating frequency range (band) of the built-in radio module. The result is an inconsistency. A smartphone at the hardware level cannot implement high-speed data transfer at the frequency of the provider.

For example, in Russia, LTE 4G operates on bands No. 7,20,38, and in China, other frequencies are used, which the “gray” smartphone was originally configured for. It is impossible to reconfigure such a gadget, since some microprocessor manufacturers already integrate an LTE-enabled radio module into one chip with a processor.

Viruses

No matter how hard programmers try to protect their software, viruses still manage to get into tablets and smartphones and interfere with their work. If applications in the smartphone begin to respond inadequately to button presses, it is recommended to check the device for viruses. By the way, not only a virus, but also an antivirus program can block Yota Internet. To check if this is the case, you need to change the antivirus settings, gain access to data transfer and restart the device.

Of course, there are other, more specific problems, due to which Yota Internet may not work on your smartphone or computer. In such cases, it is better to call or write to the mobile operator's support chat.

Read also

If you have a Yota provider, and suddenly you find that the Internet is not working, then it's time to figure out what is the reason. We offer some of the most common problems that you can easily deal with on your own.

Internet Yota on Android does not work for you - what to do?

It happens that an android gadget spontaneously disconnects from a given access point. This happens when you leave the coverage area of ​​the operator, and it is not possible to solve this problem automatically.

Try the following:

• reboot the device;
• briefly turn on, and then immediately turn off the item "Only 2G networks".

Such simple manipulations help solve the problem if Yota Internet does not work on Android. Such problems are relevant mainly in those regions where the operator's coverage area is small.

Reasons why the Internet does not work on the phone on Iota?

Now we will analyze why the Internet does not work on the phone on Iota, and what can be done in each specific case.

1. Network failure
   A rather banal story, however, it cannot be discounted. This happens quite often with other providers, so if you have any suspicions, call technical support and find out what happened. If there really was a problem, then just wait until it is fixed. You will definitely be informed that Eta has restored the connection, and you can continue to live in peace.
2. Bad weather conditions
   Look out the window: it is possible that a hurricane is raging, and a strong wind has damaged transmission lines, and you are not alone without the Internet. Usually, when the weather returns to normal, the quality of communication increases markedly. But here, again, it would be useful to contact the operator and find out if everything is in order. If these two reasons do not suit you or seem unconvincing, let's move on.
3. Zero balance
   Internet Yota does not work on the phone even when you forget to pay for services and replenish the balance (with a negative indicator, of course, nothing will work). Correct this annoying misunderstanding and try to connect again. Problems should evaporate.
4. Seems like there is no signal
   Iota's station system in your area may not yet be well developed, so further distance may adversely affect signal strength. This often happens with other mobile communication providers - in an underground parking lot or in a dense forest, you can not even hope for "five sticks".
5. Hardware problems
   Internet Yota still not working? Check the integrity of the connection equipment - look at the wires and inputs. If all our methods do not help, you probably have something really broken, and now you need to repair it. antenna, for example. Contact the service center.
6. Software issues
   If there is no Iota Internet on the computer, you should update the drivers (including the network card), reinstall the Eta program. Restart your computer and check if there is a result. It is this procedure that eliminates most problems with the Network.
7. Viruses
   If a large-scale software infection has occurred, only professional service and repair will save you. But it is much cheaper to ask an experienced friend to "treat" your operating system or try to do it yourself. You need to start, of course, with an antivirus scan. Then clean up the registry. Do not forget to reboot and reinstall the drivers in a timely manner.

If all of the above methods did not help you, then just contact Iota support for detailed advice on your problem. Good luck!

As soon as the user acquires a SIM card from a new operator, it is quite natural that he immediately installs it in a slot specially designated for this mobile phone. However, sometimes this is accompanied by the emergence of certain difficulties - for example, yota does not see the sim card, what to do? Will any additional manipulations be required? Our article will tell you about some features of activating a SIM card in the operator's network.

What to do and how to activate the Yota SIM card so that the device sees it

Immediately after we have purchased a SIM card, it should be installed. Note that its activation is always carried out automatically. After the owner places it in a special slot of a mobile device, he should launch the operator's proprietary application. It is this program that should automatically start the activation process. No further action is required at this stage.

After the SIM card is recognized and activated, you can proceed to choosing the best suitable tariff. We select the connection conditions in the corresponding window, after which we proceed to configure MMS and the Internet.

A few words about setting up mobile Internet. Its correct operation is possible only if the access point (internet.yota) is correctly registered in the cellular network settings. The specific sequence of actions will depend on which operating system we are using.

Well, if yota does not see the SIM card, what should I do? Let's try to understand this problem.

What to do if the phone does not see the Yota SIM card

Why does the Yota modem keep turning off? This question often worries users of a popular provider. Sometimes the cause of this problem can be technical problems, which are resolved as quickly as possible. however, this can also be caused by interruptions in the communication of the mobile operator.

Yota modem turns off: what to do?

If the Yota modem is constantly turning off, you can try to make a device with your own hands that will help you better capture the provider's network. This will require:

1. Iota modem;
2. an empty iron can (for example, after Red Bull);
3. pencil;
4. scotch;
5. USB extension cable;
6. scissors.

From the aluminum container, you need to cut a window for the router and insert the USB cable into the hole. We attach a pencil to the resulting design with adhesive tape. After that, you should twist the antenna made by yourself in different directions until you find the best Iota signal. The optimal level of connection of the provider is usually caught outside the window. Further, the structure is attached to the facade of the building using double-sided tape.

After these simple manipulations, the Yota modem turns off much less frequently. And this will no longer be associated with the problems of a bad signal provider.

Yota: how to turn off the Internet

If you do not know how to disconnect the Yota router from the Internet, then you need to untie the device in your own profile. To do this, you can use the "Device Management" link. If you need to reconnect the modem, then linking the device back will also be very easy to do. Obviously, how to disconnect the Yota modem and connect it back can be easily done with your own hands. If you still have additional questions, the provider's specialists give answers via the internal chat. You should only follow their recommendations and follow the steps that they describe step by step.

If it is necessary to completely abandon the provider and further withdraw the balance of funds, a longer procedure will be required. First of all, a certain form is filled out. It is a statement of termination of the contract from the user of Iota. Then it should be transferred to the office of this provider.

After that, you will no longer need to worry about how to disconnect from Yota, since all other operations will be performed by the operator himself. Usually this procedure is carried out quickly enough.

Yota modem: how to turn off the Internet

If you are disappointed with the work of this provider, you already know how to turn off Yota, but you should still try to use your own made antenna to amplify the signal. It is easy to make from improvised materials, that is, it does not require significant financial investments or special efforts on your part.
Since the Iota provider is the most economical option, you should not immediately refuse a profitable offer for Internet access and switch to a more expensive operator. Usually, the use of a small design allows you to solve this problem and the Yota modem turns off much less often.

Continuing the topic:

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05.05.2015

Many who have used or are using Yota unlimited Internet are faced with the problem of a weak signal, which leads to low data download speeds. This is, of course, frustrating and frustrating. It even happens that it seemed to be normal before, but now the signal is bad. What to do if the Iota signal is weak, and how to strengthen it?

Consider the causes of the problem and how to solve it.

What to do if the Iota signal is weak?

1. Try to move the modem closer to the window, preferably in the direction of the Yota base station. This may require a USB extension cable. It is not recommended to use a USB extension more than 5 meters, in addition, cheap USB cables may not work with the modem at all.
2. Try to move the modem to another room, to another floor. Thick walls, especially brick and reinforced concrete, hinder signal propagation.
3. Use special . In this case, the panel antenna will help to catch and amplify the scattered signal, and the parabolic one will help you tune in to the base station at a great distance. It is recommended to use antennas with MIMO technology, as this allows you to catch the signal simultaneously in the horizontal and vertical planes.

Note that the antenna is a passive element, and there is no 4G LTE amplifier in it. Amplification of the Yota signal is achieved only by changing the antenna pattern and more accurate focusing of the signal. A quantitative measure of the effectiveness of the antenna is the gain (KU). The more KU the antenna has, the narrower its radiation pattern and the more difficult it will be to point such an antenna exactly at the base station. Moreover, it is necessary to tune the antenna in two planes: horizontally and vertically.

For accurate signal evaluation, as well as the selection of the necessary equipment for Yota signal amplification it is worth contacting the experts. We offer a service ".

Using cellular services, we often complain about the insufficient signal level in the network. As a result, mobile equipment begins to show unstable operation. You can fix the situation in a variety of ways. For example, if in some place Yota does not catch well, try to get in touch from another place - from the corridor, another room, the other side of the street. Let's see what exactly needs to be done in certain cases.

Network failures

Electronics cannot work without failures. And complex digital electronics is completely prone to emergencies. Therefore, technology for cellular communications is endowed with a tenfold margin of reliability and stability. Nevertheless, no one is immune from accidents - they can happen on Yota equipment or on connecting channels. As a result of emergencies, we can observe the following phenomena:

• The network is gone - the phone or modem simply stops seeing the network signal, which leads to a disconnection;
• The Internet is slow - if it works poorly, pages stop opening and various Internet services stop working;
• You can not get through to another subscriber - Yota indicates the unavailability of subscribers or the network is busy.

If Yota does not work well, then this is not a reason to panic. It should be understood that accidents and force majeure situations are quite normal. And there is no need to make a tantrum out of this, as happened on May 19, 2017, when there was a serious failure in MegaFon.

If it seems to you that some services simply have to work without breakdowns, remember your work - whether everything works well there or not.

When the phone does not catch the Yota signal well or cannot register on the network at all, similar problems are possible on other devices - these are tablets, modems and routers. If you find yourself in this situation, try restarting your phone or reconnecting your modem. We also recommend calling the Yota help desk. There is another interesting recipe - to sit and wait until the situation returns to normal by itself (after all, sooner or later the breakdown will be fixed).

Phone breakdown

If Yota does not catch well for you, showing that there is no network on the phone, you do not need to scold the operator - the reason may lie in your device. Mobile equipment is prone to all sorts of failures, sometimes it starts to stubbornly and fail. As a result, you can neither make a call, nor receive a call, nor access the Internet, nor send SMS. Situations are different, but there is always a way out of them. Here is the algorithm of actions:

• If the handset has stopped catching the network, showing that there is no connection, feel free to send it to reboot. This procedure is the norm in all such situations. First, we reboot the phone, make sure that this did not help, and only then we start looking for other reasons for what happened;
• If Yota does not catch well, try installing the SIM card in another handset - it may help;
• Wipe the contacts of the SIM card and the slot - it is quite possible that Yota catches well, while the SIM card does not sit well in its slot.

Also installing a SIM card from another operator helps to diagnose the phone- if the network catches badly, the problem is in the handset.

SIM card problem

A SIM card is not just a piece of plastic. Inside it is a small microcircuit, which contains various identification data necessary to identify the phone in the Yota network. Sims break quite often. And it manifests itself in such a way that it is simply impossible to catch Yota on any devices - they do not see the network and cannot register in it. Do not be nervous, we will tell you how to fix the situation.

Usually, a failure of a SIM card is accompanied by the fact that devices simply stop seeing it, notifying users about it. In this case, we arm ourselves with a passport and boldly go to the service office of our operator. here we we get a duplicate SIM card, install it in the subscriber device, check the connection- if it is, it's good. If there is no connection, there is a reason to sin on a smartphone / tablet / modem, since the SIM card has nothing to do with it.

Poor coverage area

Sometimes Iota does not catch the network because there is no coverage at one point or another. This is checked in the following way - we move to another point and check the presence of a network. It would be advisable to check the availability of the coverage area on the official website of the Yota operator, but there is one serious snag in this tool. The thing is, the coverage map is very approximate, it is compiled not by the method of real diagnostics, but by the method of computer simulation. Believe me, sometimes this map shows the presence of 4G where 2G has never been caught.

Yota does not catch the network on a phone, tablet, smartphone or modem - the situation is common. There are two exits from it:

• We change the place of our deployment - it is quite possible that in your location Yota really catches very badly. It's okay, because certain features of the propagation of radio waves must be taken into account. This fact is well understood by techies, and hardly understood by ordinary people. But it has to be understood;
• Trying to call / write SMS / go online a little later. If the network in this place has always been caught by 5 plus, but now it catches badly, problems on the operator's side are quite possible;
• We check the correct operation of our equipment - we have already written how this is done.

If Iota began to work poorly at the point where it worked well, then the problem may also be related to the characteristics of the propagation of radio waves. Techies know that reverse situations are sometimes observed, when, for one reason or another, a signal appears where it was never born.

Improving reception quality

If your device does not pick up the Iota signal well, try to take another similar device and use it at this point. The absence of changes indicates that there is no normal coverage. We can do the following - try to change the telecom operator. But if Yota was bought specifically for the Internet, then it is impossible to find analogues - none of the operators can offer real unlimited.

When the modem or router shows that Yota catches very badly, try to purchase a special indoor antenna at the nearest communication store. Install a communication device in its focus, point the antenna in the direction where there is definitely a normal reception. Antenna reflective array will amplify the signal and send it to the modem/router. The same will happen with the transmitting signal.

It cannot be said that these indoor antennas help in 100% of cases - sometimes situations happen that Yota is caught badly, and it is caught badly.

If there is no effect from the indoor antenna, you should not be upset, because we have prepared a few more tricks especially for you. If Yota catches very badly, try raising the modem higher (we don’t suggest raising the phone, since you have to go up with it - the advice is aimed at modem owners), buying a good cable for it.

As an option, it can be mounted together with an indoor antenna on a pipe 4-5 meters high. The next option is to buy a modem with a plug-in external antenna. If Yota does not catch well in your area, connect an external antenna mounted on a high pole to the modem, and then check the quality of the connection. You can also try to fix the modem in the focus of the satellite dish, pointing it towards the city.

Using boosters

When Yota catches badly, and at a specific point, it starts to strain subscribers. Imagine the situation - you buy a modem, enjoy the speed in the park on a bench or at work, and when you come home you find that there is no connection. The situation is corrected in two ways:

• Writing a claim - sometimes this gives results and Yota specialists manage to adjust the coverage area;
• Buying a booster - where the connection was caught badly, it will be caught well.

The booster is a kind of repeater. A receiving-transmitting antenna installed on a hill is connected to it. The second antenna, like a room one, is responsible for connecting to subscriber devices. The equipment works automatically and does not require user intervention.

The disadvantage of boosters is their high cost - especially when it comes to devices that can work in 3G and 4G standards.